1. Scan at reception
Keep a dedicated iPad at reception. Staff inspect the original licence and scan the front and back with DriveLink Verify. The iPhone and iPad app makes this a quick, low-friction step when the customer arrives.
DriveLink VerifyA few seconds at reception.
Per device · Unlimited scans · Contact us for pricing
A few seconds at reception.
A clear record for finance.
DriveLink Verify is an iPhone and iPad app for quick, in-person licence checks. Scan the front and back, get an instant pass/fail result based on the document checks performed, and generate a certificate for the deal file.
Scan with your iPhone or iPad
Download DriveLink Verify, then contact us for a trial login.
Start the scan on your device.Scan identification and review the result.
THE VERIFICATION CERTIFICATEA documented result.
A documented result.
A record for the deal file.
Each scan generates a pass/fail PDF certificate with front and back licence photos, extracted information, and scan details. If the customer purchases, the finance manager downloads the certificate from the web portal and saves it in the deal file.
Download the certificate from the web portal within 30 days and retain it in the customer’s deal file. After 30 days, customer scan data is deleted. Your dealership keeps the downloaded certificate for its applicable lender and record-retention requirements.
WHAT THE PDF CONTAINS
- Pass/fail resultThe outcome of the document checks performed.
- Front and back licence imagesA visual record of the document scanned.
- Extracted data fieldsThe information read from the licence.
- Scan date, time, and locationA record of when and where the scan took place.
DESIGNED FOR IN-PERSON DEALERSHIP OPERATIONS
Designed for face-to-face business.
DriveLink Verify is built for dealerships where customers are present and staff inspect their original identification. We do not include facial recognition or liveness checks because we believe the best in-person customer experience is straightforward, without unnecessary selfie or video steps.
2. Review the result
Get an instant pass/fail result based on the document checks performed, with a certificate generated in a few seconds. Compare the original ID with the customer and investigate any failed result or inconsistency.
3. Save it to the deal file
If the customer buys a vehicle, the finance manager downloads the certificate from the web portal and saves it in the deal file. Follow lender instructions on submission; storing it does not automatically submit it for funding.
Scan on device. Review in the portal.
Start the scan on your device.
Scan identification and review the result.
DriveLink Verify.
The Verify app launch screen.
Review scans in the web portal.
Review verification results and download certificates for the deal file.
Verification capabilities
Front-to-barcode comparison
Extract the information from the front of a supported driver’s licence and compare it with the barcode data to identify inconsistencies. Available checks depend on the document and format.
Expiry checks and immediate results
Check whether the supported licence has expired and receive an immediate pass/fail result based on the checks performed. Review the result before proceeding with the transaction.
A detailed PDF certificate
The certificate contains the pass/fail result, front and back licence images, extracted fields, and the date, time, and location of the scan. Retain the certificate in the customer’s deal file.
Centralised access to scan records
Certificates are available to download from the web portal for 30 days. After 30 days, customer scan data is deleted. Download the PDF and retain it in the deal file before the download window closes.
Per-device licensing, unlimited scans
Equip a shared reception iPad or another supported device for customer arrivals. Licensing is per device, with unlimited scans rather than a charge for each check.
PBS integration coming soon
Coming soon: a connection to PBS that automatically sends the verification PDF to the digital deal file. The planned workflow will also let staff add the customer to PBS or supported CRMs from the same app, in one step, without scanning the ID again in another app.
KEEP IT SIMPLE
How it works.
1
Scan both sides at reception
2
Review the instant pass/fail result
3
Finance saves the certificate to the deal file
Built for more than one kind of ID.
Supported scanning documents are listed below. Available checks vary by document type and format. Scanning support is not a statement of lender acceptance. Confirm which identification your lender permits before collecting or using it.
Canadian provinces and territories
Alberta
Driver’s licence, ID card
British Columbia
Driver’s licence, ID card, public services card
Manitoba
Driver’s licence, ID card
New Brunswick
Driver’s licence, ID card
Newfoundland and Labrador
Driver’s licence, ID card
Northwest Territories
Driver’s licence, ID card
Nova Scotia
Driver’s licence, ID card
Nunavut
Driver’s licence, ID card
Ontario
Driver’s licence, ID card, health insurance card
Prince Edward Island
Driver’s licence, ID card
Quebec
Driver’s licence, health insurance card
Saskatchewan
Driver’s licence, ID card
Yukon
Driver’s licence, ID card
Additional Canadian documents
Passport, residence permit, tribal ID, weapon permit, citizenship certificate, and polycarbonate passport.
US documents
Passport, passport card, border crossing card, Global Entry card, green card, military ID, TWIC card, uniformed services ID, veteran ID, work permit, polycarbonate passport, and Social Security card.
A FEW USEFUL ANSWERS
Verification and record keeping
What is included in the PDF certificate?
The pass/fail certificate contains images of the front and back of the licence, the extracted data fields, and the date, time, and location where the scan was completed. It is available to download from the web portal for 30 days. After 30 days, customer scan data is deleted.
Where should the certificate be kept?
Retain the certificate in the customer’s deal file in accordance with your dealership’s applicable lender, privacy, and record-retention requirements. Download the PDF within 30 days. After that period, customer scan data is deleted. The portal is not a long-term archive and does not replace your dealership’s deal-file retention.
Does DriveLink Verify use selfies, facial recognition, or liveness checks?
DriveLink Verify is built for dealerships where customers are present and staff inspect their original identification. We do not include facial recognition or liveness checks because we believe the best in-person customer experience is straightforward, without unnecessary selfie or video steps. Confirm that this in-person verification workflow meets your lender’s requirements.
Is DriveLink Verify approved by every lender?
We do not claim universal lender approval or endorsement. Requirements differ by lender, transaction, and dealer agreement. Confirm provider acceptance, required checks, acceptable ID types, and documentation requirements with your lender before relying on DriveLink Verify for a transaction.
Does every supported document receive the same checks?
No. Available checks vary by document type and format. Front-to-barcode comparison applies where the supported document contains the relevant data. Technical scanning support does not mean that a lender accepts that document as identification.
Does a pass guarantee the customer’s identity?
No. A pass reflects the checks performed on the document. It is not a guarantee of authenticity, identity, lender acceptance, or funding approval, and does not replace your team’s in-person inspection and due diligence.
Is PBS integration available now?
Not yet. The planned PBS integration will automatically push the verification PDF to the digital deal file. Staff will also be able to add customers to PBS or supported CRMs from the same app, without a second scan in another app. These capabilities are coming soon. Contact us to confirm planned CRM support.
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